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frequently asked questions

Do you have any questions? You should be able to find the answer on our FAQ page. If you still have unanswered questions, you can contact our support team via Telegram and we'll be happy to assist you!

Financial questions

Investing and withdrawal

Questions about the work of the company

About us

Affiliate Program Questions


Technical questions

Questions about technical issues

How long to wait until the first profit?faq-icon

First income will be available in your account 24 hours after you make your deposit.

What payment systems users can use to deposit and withdraw?faq-icon

We work with crypto as :BTC,LTC ,ETH, TRON,BCH.

How quickly are funds withdrawn?faq-icon

When you create a request, it is instantly processed by technical support. Delays of up to 12 hours are possible due to the work of payment operators.

What is the minimum withdrawal amount?faq-icon

You can withdraw from $5 Bitcoin, $5 Litecoin, $5 Dogecoin, $5 Ethereum, $5 BitcoinCash and $5 for any other Crypto coin.

How many deposits can I open at the same time?faq-icon

There are no restrictions, you can create any number of deposits.

How to deposit and withdraw funds?faq-icon

After registration, we will create an investment account for you. Replenishment and withdrawal of money takes place through it.

What is the minimum deposit amount?faq-icon

You can start investing from $50.

What does the company do?faq-icon

Earnxelite trades on financial exchanges. We work with cryptocurrencies. The staff employs experienced traders who draw up investment plans.

Does Earnxelite work legally?faq-icon

Yes, we are an officially registered company. Registration number 13221261.

Does the company guarantee the security of personal data?faq-icon

Yes. We use DDoS and SSL protection, so fraudsters will not gain access to personal data.

What assets does the company manage?faq-icon

We specialize in cryptocurrencies. We are currently working with Bitcoin, Litecoin, DogeCoin, Ethereum and Bitcoin Cash.

Where is the company's office located?faq-icon

Our office address is 35 Warrington Road, Dagenham, Essex, United Kingdom, RM8 3JH.

Does the company have a social network?faq-icon

Yes, you can subscribe to us on Telegram, Facebook and YouTube. There we publish news, useful materials on the topic of investment.

How Do I Get Passive Income?faq-icon

By inviting friends, you receive a registration bonus, as well as a percentage of income.

Can I participate in the referral program without making a deposit?faq-icon

No, the referral program is only available after making a deposit. You should try trading before offering it to others.

Is it possible to invite family members through the referral program?faq-icon

You can, but there is one condition. You cannot create accounts from one device. In this case, they will be blocked.

Where does the profit from the referral program go?faq-icon

It is transferred to a deposit. You can withdraw funds in the same way as trading income.

How many people can I invite through the referral program?faq-icon

We do not limit the number of invited friends. On the contrary, as their number increases, your income increases.

How do I invite friends?faq-icon

In the personal account there is a referral link, by which friends can register.

What if I forgot my password?faq-icon

When you enter the site, a password recovery function appears, you can use it. To do this, you need to know the mail to which your personal account is linked. The recovery procedure is standard; a password reset message is sent to the e-mail. You can also contact support.

How do I change my investment plan?faq-icon

It is selected during registration. You can not change the investment plans later.

Are there any age restrictions when registering?faq-icon

A user over 18 years of age can create an account.

What investment functions does the service have?faq-icon

We offer 6 plans with different minimum amounts and percentages. When registering, you can choose one of them.

How can I contact support?faq-icon


How long does the support service respond?faq-icon

We try to start resolving the issue immediately. If the problem is complex, it may take up to 2 days.